Support Services

For general consumer/end-user support enquiries: Monday - Friday

Please complete the below form

Please note: We are best able to provide support when sufficient details are provided. Please use the support email address to detail the problem and we'll get in touch as soon as possible.

For Consumer Store Policies on Delivery Times and Returns read here

For professional/reseller support services call our office. Hourly rates for non-warranty issues may apply depending on your requirements.

Online Product Support

ATTO Support Pages

Find technical information, register a product, a
uthorise software, find w
arranty Information, read about 
Interoperability/Certifications, access 
Troubleshooting notes, Tips & FAQs.

Access the Active Support Desk, FAQs and Software Downloads.

Bella USA Support Pages

Drivers and Keyboard FAQs.

Bluefish444 Support Pages

Worldwide support and downloads

CalDigit Support Pages

Software downloads, firmware and manuals.

DataDirect Networks Support Pages

Documentation, downloads, worldwide support.

FirmTek Support Pages

Tips & Troubleshooting.

Fission Software

Contact Eureka using above form

Rorke Data Support Pages


Sonic Solutions

Contact Eureka for details on Support Plans using above form

Find solutions in Tiger Support Forums
Contact Eureka for licensing issues using above form

Download manuals.